Plan and quotas
The plans, what they count, and what happens when you reach a limit.
Sign-up is open to everyone. The free plan reads the demonstration norm (DEMO 001), with no credit card. To add your own documents you need a paid plan: Pro (CHF 29 a month, 15 norms) or Max (CHF 99 a month, 60 norms). Details are on the Pricing page.
The plans at a glance
| Plan | Price | Documents you can deposit |
|---|---|---|
| Free | CHF 0 | None: the demonstration norm |
| Pro | CHF 29/month | 15 norms |
| Max | CHF 99/month | 60 norms |
Depositing is included in the plan. Uploading a PDF from the app charges no queries. If you reach your plan's number of norms you can add more: CHF 5 per extra norm, bought once and kept.
A subscription belongs to the organization, it is monthly, and only the owner can subscribe or change it, from Settings › Billing.
Where to see your plan
Settings › Billing shows the space's plan and where it comes from. Settings › Organization holds the gauges: stock counters are up to date immediately, the monthly counter refreshes every two minutes.
Limits apply to the organization, not the user. Everyone in a space shares the same counters.
Two ways of counting
Norms, sections, figures, project attachments and members. These counters go up when you add and come back down when you delete. Nothing expires.
Queries, weighted by what they cost. The counter resets on the first of every month.
A query is a light tool call, not a question. Each tool weighs a whole number of queries that
follows what it costs: a list or a table of contents 1, reading a section or a sheet 2, writing to a
dossier 2, a search 5, an ingestion 5 (a figure 10, a publication 20), a site scan 100. A long
answer adds one query per 16 KB beyond the first. whoami and the methodology are free. Asking
for a value or an article can trigger several calls: list the documents, open the table of
contents, read two sections, follow a reference, about ten queries. The app's own computing
gestures weigh the same: scanning a site 100, drawing a cross-section 30, adding an attachment 10,
reading a borehole's PDF profile 10, rendering a note or exporting a deliverable to Word 5. Writing
a deliverable section weighs like a dossier write. Reading a document, a dossier, the map or the 3D
block costs nothing.
Depositing a document from the app weighs no queries: the deposit is included in the plan. See Deposit your own documents.
One exception: get_figure makes two server-side calls (the metadata, then the image) and is
counted once.
When a limit is reached
The write in question is refused, with a message naming the dimension and where you stand. In practice:
- Nothing is deleted. Your corpus stays intact.
- Reading continues if a stock quota is what blocks.
- The monthly quota stops queries until the first of the next month.
- Your agent does not retry in a loop: the message tells it explicitly that retrying will give the same result.
To move on: delete a document you no longer need, buy an extra norm (CHF 5), move to a wider plan, or wait for the first of the next month.
Setting your own caps
The owner or an admin of the organization can set caps below the plan's, from Settings › Organization. This is useful when several people work in the space and you want to keep a margin for the end of the month.
A cap can only tighten: it never grants more than the plan. Leave a field empty to remove that cap.
When the plan goes down
Your documents are never deleted. If your corpus exceeds the new plan's cap, the extra ones are deactivated: your agent no longer sees them and they no longer count against the quota, but their text, figures and references stay intact. A wider plan makes them available again as they were, without re-ingestion.
By default the most recently added stay active. You can change that selection from the Norms page, which lists your documents with their state.
Seats behave differently. A narrower plan removes no one: members keep their access and their keys. The space simply cannot invite anyone new.
When an offered plan ends
A plan offered by Stratta, or a negotiated tariff activated without payment, can have an end date. The owner gets an email seven days and then one day before, then on the day. On that date, the space falls back to what it pays for: the free plan without a subscription. Nothing is erased, and the previous section's rule applies: the extra norms go to sleep, members keep their access.
When the space has no free seat, an invited person who creates their account does not get in at once: their invitation stays pending and the owner is told. Once a seat is freed, they open their invitation link again.
Read-only
A read-only space can be read in full: your documents, your dossiers, your citations, and your agent answers as before. What adds is refused, and only that. Nothing is deleted and nothing is changed.
The site sheet
The site sheet is a module for geotechnical work (the survey of an address in public registers, the map, the cross-section, the 3D block, the reading of borehole profiles). It is opened on request, space by space. Until then the door stays visible in the dossier and says whom to ask. A sheet already made always stays readable.
A large corpus or a large team
Beyond what Pro and Max provide, a custom price is possible: write to us from the account menu › Écrire à Stratta (write to Stratta).